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To keep the phones from ringing off the hook, and the mailboxes from overflowing, we have compiled a list of some of our clients’ most frequently asked questions.

Founded by Stuart Gray, Gray Hat Freelancing is a collective of like minded freelance “devsecops” engineers. More commonly only “DevOps”, “Devsecops” is an Information Technology industry term. It stands for development, security and operations and is usually used to refer to an individual whose knowledge of the field goes well beyond the scope of their position.

Other than a few projects, we all operate independently. If you’ve hired a “Gray Hat Freelancer” for a job, that’s who you get. But, as a collective, if one of us needs or wants to give up a contract, and the client is amenable to the idea, that individual will often hand it off to another from our group, as we’ve all been vetted before.

As usual, these all run on quotes. That is to say that it depends on what you’re trying to accomplish.

While some of us do offer flat rates, for certain tasks, all of us typically charge and bill at an hourly rate. These can be as low as $45 per hour, up to over $400 per hour. It really just depends on the project.

Even that is hard to say outright. Because, some freelancers will underbid gigs that they prefer. For example, Stuart Gray enjoys network security work the most. As well, it is his strongest area of the over all Information Technology field. And, because he prefers those types of contracts, Stuart tends to offer extremely competitive prices for those types of contracts.

The cloud is fairly loose term for a large amount of networked computers, or a small internet. Though, it got it’s roots more specifically around networked virtual machines running on a larger physical host machine.

This depends. While the answer is consistently “in the cloud”. I feel it bears a better explanation.

If you’re paying for a bare metal service, your data is likely on a machine in Phoenix, Arizona (unless otherwise specified). But, either way, it’s replicated along a content distribution network or CDN.

The CDN keeps copies of your most commonly used files replicated to nodes nearer to where they are often demanded. This way that data has the lowest possible latency, per request, as possible.

And, some of you who have paid for the most thorough back-up solutions also have data stored in various other data centers, as well as offline. Not only offline, but deep under a large mountain. And, I am completely serious about that final sentence.

This one, we can answer definitively. Yes. It’s protected by some of the most talented hackers alive today. As well, it’s encrypted and backed-up by a disaster recovery process that goes above and beyond the highest industry standards.

As if that’s not enough, many of our freelance engineers specialize in data recovery to a forensic degree. Meaning they are able to use the most cutting edge techniques, some of them having actually invented those techniques, to attempt data recovery where all others have given up.